Console Guides
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Alert System
Notification System

Slack Notification

2min

Slack notifications integrate alerts directly into team channels, ensuring immediate awareness and collaborative action on device issues like performance anomalies or connectivity problems.



To Setup a Slack Notification,

Step 1: Navigate to the Notification Settings under the Alerts tab.

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Step 2: Click on the "Add Notification Rule" Button

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Step 3: Select "Slack"

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Step 4: Choose an Alert Rule, then input the channel ID and bot token, followed by the notification interval specified in seconds.

  1. Channel ID: Find this in your Slack channel's settings or URL,
    1. Visit the Slack channel page, the URL will be in the following format: "https://app.slack.com/client/TXXXXXXX/CXXXXXXX" Your Channel ID is the string beginning with C
  2. Bot Token: Create a Slack app at the Slack API website, add bot permissions under 'OAuth & Permissions', and install the app to your workspace to generate this token, typically starting with "xoxb-" (Video Tutorial Link)
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You will find the new Notification Rule in the table on the Notification Settings tab.

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